How We Ship
Processing time of orders, between order placement and actual shipment:
At MP4 Nation we will always try to get your order out within the shortest amount of time. Normally orders are packed, buyers updated with tracking and the parcel ready for pickup for the mail courier within the same or next working day of the order being placed.
Buyers that choose a method of shipping that has no tracking will only get a ship out notification via email.
Orders that are placed by 11am Hong Kong time Monday to Friday wlll generally go out the same day or within the next working day. Orders placed after 11am Monday to Friday will go out the next working day, should the next day be a weekend or public holiday then the order will go out on the very next possible working day.
During times when there is a large surge in orders i.e. due to a popular product sale or during peak shopping seasons i.e. Christmas, order processing may take 2 - 3 working days.
MP4 Nation does not offer at this time offer any sort of expedited order processing.
MP4 Nation offers free worldwide shipping on all orders!
Free Regular Airmail with no tracking - Only available for orders under the value of $15. WORLDWIDE FREE SHIPPING OPTION.
Orders sent this way are sent through Hong Kong Post by normal airmail. No methof of tracking is offered with this service, MP4 Nation recommends that buyers opt for the extra $2 tracking services (optional at checkout). MP4 Nation will not be liable for any lost parcels that are sent by this method.
Free Registered Airmail with tracking - Available on all orders above $15. WORLDWIDE FREE SHIPPING OPTION.
Orders sent this way are either sent through Hong Kong Post or Singapore Post via Airmail service. The tracking provided with this service can be tracked online upto the point they leave Hong Kong, further tracking online depends if the destination countries postal website offers inward international airmail tracking. MP4 Nation support can assist you in finding the correct website for you to tracking your parcel online and we can also inform you if your countries postal website does not offer online tracking for this method of shipping.
Delivery time frame for this method:
N. America: 10 - 20 working days
W. Europe: 10 - 25 working days
South Asia: 10 - 20 working days
South East Asia: 10 - 15 working days
Japan, S. Korea, Australia & New Zealand: 7 - 25 working days
S. America: 20 - 35 working days
Other regions: 10 - 60 working days or more.
Above time does not take into account delays in customs clearance.
EMS Priority Shipping - Available to select destinations for $18.50 per order.
EMS is provided through Hong Kong Posts SpeedPost devision, in most destination countries EMS is handled as part of a priority service by the countries postal system, in some instances EMS service maybe provided by a private company i.e. Parcel Force for the UK. You can contact MP4 Nation support to find out which company will handle EMS in your country.
EMS is generally a much faster option than the standard airmail option with delivery within 5 days of the parcel being shipped. MP4 Nation charges a flat fee of US$18.50 per order for EMS shipping, but the EMS shipping is only available for certain destinations.
MP4 Nation only offers EMS shipping to the following countries:
Normally EMS will be delivered within 3-5 working days, this does not include any customs clearance delays.
FedEx Shipping - Available to select destinations, price varies.
Fedex provides a fast method of shipping but is limited to select countries and cost varies by destination.
FEDEX FREE: Certain products are offered with free FedEx shipping upgrades. Products that qualify for free Fedex must be purchased seperately from items that do not qualify for free fedex. If purchased with other products that do not qualify then the free FedEx option will not be available at checkout. Multiple free FedEx qualifying items can be bought together but might be shipped in seperare shipments.
Questions? Contact us.