Ramos T13FHD: doesn't recognize my USB pendrive

altodi · **Joined:** Wed Nov 10, 2010 5:44 pm **Posts:** 7

Hi all, friends.

I've bought recently a RAMOS T13FHD player and everything was ok until two days ago. I use to play movies from my Kingston 16Gb pendrive but suddenly, it stopped working. Now, it doesn't recognize my pendrive. I've tried with another OTG cable and several pendrives, but no way. I can charge the player and even transfer files from/to PC. Player comes with firmware v6.5. What can I do? Is there any way to 'reset' the player? Any idea? OTG function is very important for me as it's my basic way to play movies.

Hope somebody can help...Thanks in advance.

Regards.

Raz · **Joined:** Fri Jul 25, 2003 5:53 am **Posts:** 22221

Try 1) formatting your pen drive and connect to the player, if that does not work then 2) reflash your player with the latest available firmware for it.

altodi · **Joined:** Wed Nov 10, 2010 5:44 pm **Posts:** 7

I just did it but still the same.

About updating firmware, player comes with version 6.5 but I only found a testing version 6.5 (in this forum). I don't know if it could be risky using that testing version. Is there any way to reset this player? Where can I find an official firmware version 6.5? If someone has tried this testing version, please, let me know.

Thanks again...

rowwor · **Posted:** Thu Nov 11, 2010 1:02 am

Did it work after you upgrade to v6.5? I haven't got time to upgrade yet, will do later, I have tried OTG, works on 4GB Sansa flashdrive and any micro SD cards, but not work on Maxtor 60GB or higher, it works for users in China that i knew, i still can't find the solution on this.

altodi · **Joined:** Wed Nov 10, 2010 5:44 pm **Posts:** 7

I haven't updated...It came with version 6.5 installed. I'm going to try with micro SD card. I will also try with a passport essential external drive. It's really strange because I've been watching movies from my pendrive without problem until two days ago. And now, there's no way to use OTG function.

maderin1 · **Joined:** Sun Sep 30, 2007 2:50 pm **Posts:** 20650

very odd indeed, considering yuo can still use the USB slot fine in the PC and charging?? rules out any physical damage to the players port
is the OTG cable OK, no damage to any of the pins or cables, also you mentioned getting anther OTG cable, this may not be a good test as some OTG cable dont work with some players, depends i think on how the OTG hardware has been set up, get a torch and have a good look at the pins etc on the OTG cable that used to work
is there no reset hole on this p[layer??

rowwor · **Posted:** Thu Nov 11, 2010 1:42 am

No reset hole, have a look,
on the left side,

Bottom,

On the left side.

Mr. Dj M. · **Posted:** Thu Nov 11, 2010 4:58 am

Indeed no reset, we need to trust the thing and I must say it works perfectly (i'm using it everyday for about 2,5hours a day now), except for the USB OTG NTFS that Rowwor discribed.
Strange you have issues with the pendrive though...

rowwor · **Posted:** Thu Nov 11, 2010 12:54 pm

I'm using mine every day, will upgrade it once i finished my test and review..first.

altodi · **Joined:** Wed Nov 10, 2010 5:44 pm **Posts:** 7

I've been doing some tests last night. I've tried a Micro SD card (Kingston 8Gb Class 4) and it works fine. I can read movies and music with no problem. Then, I've tried with a card reader (connected to USB port) and it's the same as with pendrive (player doesn't recognize card reader). I also tried an external HD but no way. It's clear that the problem is in OTG function (via USB port). I'm considering reflashing player...Which firmware version has your player installed? Maybe version 6.5 has some kind of bug. I could try installing version 6.3. What do you think about?

Thanks again.

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