Perhaps you can help.
Having a major problem with my new Teclast TL-M50HD (Nationite OS-72 HR). Just spent a good portion of the day loading it up with lots of media (~80 albums, 3 movies, ~20 ebooks, several games and apps--you know the drill).
The prob. is with the music.
I use the file browser to sort and pick my music, on any machine--sidestepping the vagaries of how a given prog., machine, OS, media library, etc. handles--or, ususally MIShandles, ID tags. All my music is highly and consistently organized: Artist folder > Album Folder. And I have about 99% full albums. And most of these are full-album mp3s, not made up of individual songs in an album folder.
In the M50 browser (running Teclast 5.4 FW), these "full" albums don't even show up. When I click on "STEELY DAN," e.g., I do get "Two Against Nature" (made up of individual songs), but not "Aja" or "Everything Must Go," which are "full" albums. When I click on a folder that only contains one "full album," I get a "No Files Found!" msg.
This is 90+% of my total music on the player, gone dark/missing.
HELP! This was to be my "everything player!" (Yes, inclusing music, despite the caveats elsewhere about ID3-tag-handling. But, hey, I don't really care about ID3 tags, I've been thinking, as I don't depend on them! But THIS simply will not do, at all. I can't even BROWSE my files? They don't even SHOW UP?)
If this is consistent across all FW and players--and it hasn't been reported yet over the last 9 mos. (!), then this is a horrid situation, and will not do. The player is absolutely useless to me--and I bet many others. How can this have gone unreported? UNFIXED?